Banquet Manager, Yellowstone National Park - XANTERRA PARKS & RESORTS, INC.
Xanterra Parks & Resorts
Hospitality - Lodging/Resort/Travel
1287 Owl Creek Rd
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Join our team as aBanquet Manager!
Live. Work. Explore. Yellowstone National Park Is Naturally Different
What We Are Looking For
At Yellowstone National Park Lodges, we depend on our team members to help guests find their ultimate Yellowstone experienceall while working to protect and preserve the park for future generations. No matter what your job is, you will be a proud steward of the park. You will play an essential role in providing warm and friendly hospitality to all our guests.
What You Are Looking For
Are you interested in working, living, and being an ambassador in Yellowstone National Park?
Are you looking to make friends with people from all over the world?
Do you have a positive attitude and solid work ethic?
Do you thrive in a fast-paced, exciting work environment?
Are you seeking upward mobility and growth opportunities?
Are you looking to gain experience in tourism & hospitality operations
Are you enthusiastic about Xanterras sustainability initiatives?
If you answered, Yes to these questions, a job in Yellowstone is ideal for you!
Ideally, you will be available to work a full season (now through October 2019). If living, working, and exploring in Yellowstone sounds intriguing and exciting to you, please read on.
Start Date: March 2019
Employment Type: Full Time, Seasonal (ideally full season or early/late season)
Schedule: Varies 40+ hours per week .
Perks include: Low-cost housing (dormitory style) and meals (cafeteria style) providedWi-Fi (limited bandwidth) providedFree Employee Recreation Program (hiking, biking, photography, camping, wildlife watching, educational programs, film series, sports competitions, and more!)Exclusive discounts in and around YellowstoneLiving in the worlds first National Park
A Day in the Life
We operate 9 lodging facilities, 31 restaurants, and 5 campgrounds inside Yellowstone National Park. Our team members play an integral role in continuing the daily operation of our park. The Banquet Manager is responsible for the following:
Oversee execution of assigned banquet events to ensure we are providing excellent guest service in an efficient manner and maintaining maximum profitability. Ultimately responsible for the proper set-up, food and beverage service and breakdown of assigned events. This responsibility includes the onsite supervision and direction of banquet set up staff, servers and bartenders. Communicates and works closely with chefs and kitchen staff to assure seamless delivery to guests.
Ensure that all employees working the function maintain appearance and uniform standards and execute their job according to banquet and Xanterra Parks and Resorts standards.
Help defray food costs by prohibiting unauthorized personnel in the kitchen, and ensuring that food consumed is from the employee meal. Ensure that food eaten by employees is done during scheduled breaks.
Assist the Manager of Conference Services in reserving meeting space, coordinating, planning and delivery of all banquet and group meal requirements for clients.
Generate Food and Beverage office correspondence, including pre-set menus and billing information, function prospectii, Banquet Event Orders, interoffice memos and manuals.
Assist with telephone and office coverage for the Food & Beverage Support Office. Respond to calls from prospective clients regarding weddings, banquets, preset meals, in-house meeting services, business meetings and symposium planning.
Assist with the inventory, appropriate storage, movement and maintenance of all B&C equipment.
Follow Company and departmental environmental practice to minimize wasted energy and resources.
Follow Company and departmental safety practices to minimize risk to self and others.
Follow Company and departmental policies and procedures.
While all essential functions and duties cannot be possibly listed on a job description, each employee is expected to be flexible and accept additional and/or different duties as assigned at any time as directed by management. Duties listed above are not restricted to the only duties expected to be performed.
Essential Skills and Knowledge:
Candidates interested in the Banquet Manager position in Yellowstone are drawn to the unique opportunity to work in the worlds first national park. You should be enthusiastic about our sustainability initiatives and mission to provide legendary hospitality with a softer footprint.
Commitment to providing excellent guest service.
Interpersonal communication skills
Organizational and time management skills.
Working knowledge of dining room procedures and systems.
Working knowledge of banquet procedures, systems, service styles, sanitation and safety.
Business communication skills including business letter writing, email correspondence and phone skills.
Computer skills. Familiarity with the following programs: Microsoft Word, Excel, Outlook and Reserve Interactive.
General office skills, including typing, calculating, filing and proper phone etiquette.
Business math skills required.
Must have a valid drivers license.
In-Park travel and overnight stays required. Must be able to travel throughout the park at any hour.
Certification in the ServSafe food safety and sanitation program is required. Workshop will be provided if not currently certified. If candidate fails to pass this course and exam, a second opportunity will be provided; if still not successful, candidate will be placed in a non-management position.
Certification in the TIPS alcohol awareness program is required. Workshops will be provided if not currently certified. If candidate fails to pass this course and exam, a second opportunity will be provided; if still not successful, candidate will be placed in a position that does not require TIPS certification.
Must be able to stand for long periods of time, 8+ hours.
Must be able to sit for long periods of time, 8+ hours.
Must be able to walk for long periods of time, 8+ hours.
Must be able to lift, carry, load and unload a minimum of 50 pounds.
Must be able to lift, bend, stretch and reach for extended periods of time.
Must be able to work a varied schedule including nights, weekends and holidays.
What We Believe
At , we are a welcoming community who work hard, share a passion for the environment, and enjoy creating memorable experiences for our guests. We are the primary concessionaire in Yellowstone National Park. As part of the family, we embrace a naturally different lifestyle that allows you to live, work, and explore one of the most beautiful places on earth. We are a company based on values that reflect an environmental ethic and social conscience for the long-term. Our Softer Footprint focuses on how we reduce our environmental impact through our comprehensive environmental initiatives. Our business practices exemplify environmental stewardship, and a desire to protect and preserve our public lands.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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Associated topics: discovery, dive, docent, driver, field, maritime, nature, recreation attendant, seasonal, travel
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.